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  STATS: Each Negative Social Media Comment Costs 30 Customers

  Research by Convergys Corp. has shown that a negative customer review on YouTube, Twitter or Facebook can cost a company about 30 customers.

  Willis Wee added 18 hours ago

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  STATS: B2B Marketers & Social Media Marketing

  B2B marketers are placing heavier emphasis on social media and looking to spend more resources on it.

  Willis Wee added 20 hours ago

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  A Hilarious Thanksgiving Conversation On Facebook

  Moral of story: Never leave your sister with a drunk friend.

  Willis Wee added 45 hours ago

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  7 Social Media Marketing Tips For Retailers

  Many of them are not maximizing the use of tools widely and freely available on social media. Some are also approaching social media marketing the wrong way.

  Willis Wee added 2 days ago

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  LinkedIn Finally Opens Platform; TweetDeck to Launch LinkedIn Support

  LinkedIn Finally Opens Platform; TweetDeck to Launch LinkedIn Support When developers get their hands on a social media platform, amazing things tend to happen. For example, Facebook transformed web apps when it launched the Facebook platform . The result has been everything from Facebook Connect ...

  S. Charles Balazs added 3 days ago

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