Business Interaction Management (BIM)
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Is Twitter a Complex Adaptive System? « emergent by designI’ve seen a bunch of posts bubble up over the past few days that are really sparking my curiousity about what is really going on with Twitter, so I need to do a little brain dump.
Marc Buyens
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30 hours ago
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Reaching for the edge - The Xpragmatic ViewThe Xpragmatic View #129 October 25, 2009 by Marc Buyens ( @mbuyens ), Xpragma Download as a PDF-file Real solutions and progress emerge when we are able to unify apparently conflicting views on the same reality. Do emergent social software platforms (ESSPs) provide a context for ...
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3 weeks ago
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Enterprise 2.0: Skip the PilotEnterprise 2.0: Skip the Pilot Michael Idinopulos August 27, 2009 - 6:51 PM Get out your pitchforks, I'm about to commit Enterprise 2.0 heresy. There's an orthodoxy in Enterprise 2.0 circles about how you're supposed to run an implementation. The orthodoxy goes something like this: ...
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2 months ago
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Edge Perspectives with John Hagel: Defining the Big ShiftAbout one month after the release of our Shift Index report, one question that keeps coming up is whether we can offer a succinctly define what the Big Shift is that our Shift Index seeks to measure. Given the magnitude, depth and far-reaching impact of the Big Shift, succinctness is a ...
Marc Buyens
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3 months ago
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Enterprise 2.0: The Kumbaya irony | IT Leadership | TechRepublic.comEnterprise 2.0 suggests a network of organizational activities involving collaboration, cooperation, and engagement as part of a broader ethos of social interaction in business. Professor Andrew McAfee, formerly of Harvard Business School and currently with MIT, coined the phrase Enterprise 2.0. ...
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3 months ago
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Enterprise 2.0 - Enter the dark force - The Xpragmatic ViewMore than ever, Enterprise 2.0 is the talk of the town. However, the discussion remains difficult due to a continuing bias towards tools and technology. Therefore, an attempt for a real look at the internals of Enterprise 2.0, the dark forces of collaboration.
Marc Buyens
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4 months ago
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Social media on the inside - KnowledgeBoardSocial media on the inside Social media on the inside Social media is most transformative when used inside the company, says Web 2.0 expert Leon Benjamin - and the implications are far reaching... Are customers suffering from ‘work rage’? This phenomenon hit the news as far back as 2001 ...
Marc Buyens
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4 months ago
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12 Rules For Bringing 'Social' To Your Business | SocialComputingJournal.com12 Rules For Bringing 'Social' To Your Business Related Links Rarely do I take a negative viewpoint on new developments, especially in technology. But lately, with the seemingly runaway rise of highly successful social networks like Facebook and Twitter, it's become clear that adding the ...
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4 months ago
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Wirearchy · Productivity in a Networked Era – Assessing ROII (Return on Investment in Interaction)Productivity in a Networked Era – Assessing ROII (Return on Investment in Interaction) Jay Cross and I recently co-authored this piece for CLO Magazine. . Today’s networked era requires a new way to make investment decisions that incorporates intangible assets and more accurately depicts ...
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4 months ago
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Your Employees Are Your Customers, But Are They Buying? - HBR Now - Harvard Business ReviewYour best salespeople possess vast knowledge about how to connect with and motivate people--and perhaps take the company to the next level. But they rarely get to share their knowledge with senior managers. As a practitioner and student of business-to-business selling for more than half a ...
Marc Buyens
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4 months ago