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Wirearchy · Productivity in a Networked Era – Assessing ROII (Return on Investment in Interaction)Productivity in a Networked Era – Assessing ROII (Return on Investment in Interaction) Jay Cross and I recently co-authored this piece for CLO Magazine. . Today’s networked era requires a new way to make investment decisions that incorporates intangible assets and more accurately depicts ...
Marc Buyens
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