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Growth Times » Why have a product manager and not a sales process manager?
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Funneling prospects and clients is nothing new. But the web has taken it to a whole new level, making the entire process cheaper and more precise. And with the bar being constantly raised, a focus on the “whole sales process” is increasingly decisive: established companies must further invest in updating and refining theirs, and early-stage ventures in nailing it through deliberate design and rapid testing.
The sales process needs as much attention as your product – and sometimes more. The sewers of history are filled with dead companies that got their product right but their sales process wrong. Poorly managing the sales process is a sure recipe for disaster. Think of it this way: the sales process really is about creating a “product” around the product.
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Greg Boutin
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