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Communication competency and knowledge

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New interactive networks as a concept is more oriented towards services and not packaged software, and architecture, built on participation and collective intelligence. The perfect management system, knowledge-based interactive technologies, such as an end in itself, does not help to solve complex problems, but rather allows for their fixation and determination. It is therefore recommended practices that enable people to learn more about the process, briefings, meetings and informal discussions. Understanding the true nature of the organization, either with the help of modern research methods.

The important  factor that contributed to the success of high-performing organizations was the level of trust and openness in various key interfaces: between leaders and employees, between managers and direct reports, within teams, and even between the content and its users. In a institutions with effective interfaces, customers   can ask for information and receive honest, useful answers. 

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Rusi Marinov

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