Your Employees Are Your Customers, But Are They Buying? - HBR Now - Harvard Business Review

Description

Your best salespeople possess vast knowledge about how to connect with and motivate people--and perhaps take the company to the next level. But they rarely get to share their knowledge with senior managers. As a practitioner and student of business-to-business selling for more than half a century, Clif Reichard has learned to translate sales knowledge into leadership knowledge.

Original URL

http://blogs.harvardbusiness.org/hbr/hbr-now/2009/06/your-employees-are-your-custom.html

http://blogs.harvardbusiness.org/hbr/hbr-now/2009/06/your-employees-are-your-custom.html