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Young People and Emerging Digital Services: An Exploratory Survey on Motivations, Perceptions and Acceptance of Risks

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One key aspect that could influence the digital identity policy landscape has not been studied: the views of the European citizens, particularly the views of the generation that has grown up with digital devices. This survey seeks to find out more about future user needs and requirements in the area of digital identity, with a view to informing EU policy making.

This survey has a twofold objective: identifying a) young people’s perception of the risks that the new eID technologies may pose and b) young people’s acceptance levels of these risks, and their general motivation and intent regarding the use of these new technologies. In summary, the survey should identify the key factors that should encourage or support the development of actual and potential eID-based services, in the views of young European consumers.

Author
Wainer Lusoli and Caroline Miltgen. March 2009

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