Get Satisfaction - People-Powered Customer Service

Description

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Crowd-sourced Customer Service With a :-)

Real conversations with company employees and other customers who will answer your questions about the products and services you use. Get heard

12,918 companies, 10,672 products and services

and counting...

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Why should your company use Get Satisfaction?

Save Time and Money

Get Satisfaction provides real-time, dynamic customer support content that leverages the wisdom of crowds.

Use our feedback widget to intercept customers before they email or call and immediately see repetitive inquiries decrease by 20-80%.

Retain Customers

Engaging with customers drives improved customer loyalty and satisfaction.

Quickly respond to customer concerns, promote the best answers, and point customers to the most up-to-date information.

Make Better Products

Our feedback widget allows you to collect customer input on any page of your site.

Use it to understand customer needs, prioritize their ideas, and turn them into product improvements.

Be Authentic

Transform your customer service from a cost center into an opportunity for authenticity and responsiveness.

Your customers will love you for it.

Press

Does a New Website Hold the Secret to Great Customer Service?

Get Your Complaints Answered: Here's One ...

Original URL

http://getsatisfaction.com/

http://getsatisfaction.com/