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The Next Evolution of the Bookmark -- Beyond Del.icio.us?
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There's an interesting discussion in the blogosphere around the new release of del.icio.us (er... I guess it is now called "delicious") today, which I found on Techmeme. The question is: "Who Bookmarks Anymore?"
It's a good question, and I've got a new answer -- based on my experience working on Twine (http://www.twine.com).
Bookmarking is not what it used to be.
People used to bookmark things simply to find them again. But with Google, I'm not sure that's really necessary. It's about as easy to just search for something again as to bookmark it, so why bother bookmarking anymore? In fact I almost never do that anymore.
But I am collecting a VAST amount of bookmarks in Twine -- for a very different reason. And I'm not alone. Thousands of others are adding bookmarks to Twine every day. Why?
Why People Add Bookmarks to Twine
In Twine the act of bookmarking has two very different benefits:
(1) Informing Others. We add bookmarks to Twine to inform others about things they are interested in.
- Twine is for helping each other keep up with mutual interests. I am a member of hundreds of twines that focus on specific interests of mine. In these twines, I am joining forces with hundreds or thousands of other people who share those particular interests, to collectively scour the Web, find the good stuff, collect it, share it and discuss it.
(2) Discovering Things We are Interested In. We also add bookmarks to Twine to teach Twine about our interests. By doing that Twine helps us discover more things we might like.
- Twine is creating a rich semantic graph behind the scenes. This graph links people and groups in Twine to related bookmarks, notes, videos, pictures, documents, emails, people, groups, organizations, places, and tags around my interests. Twine applies machine learning to this graph to learn about the interests of individuals and groups and then makes recommendations in context to other things they might find interesting. Adding content to Twine ultimately helps to improve the content Twine suggests to you.
Sharing Feels Good
As a Twine user, I add bookmarks not just for my own benefit -- but for the benefit of OTHERS. I bookmark in order to inform and help others. And they bookmark in order to help me, and others who share their interests.
By adding bookmarks to Twine, we connect with others around topics that we really care about. It's cooperative, collaborative, and collective. And it's a new way to connect with other people who share our interests.
By adding bookmarks to Twine I and others are also sharing our identities, perspectives, and expertise -- so it's a way to express ourselves and help others at the same time.
It just feels good when you find something that other people think is cool or useful, and you connect with them around it. It feels great when others comment on something you found and a real discussion evolves, leading to new friendships and new discoveries. And it's great when others help you find things that really match your interests that you never would have found on your own. That's the power of collective intelligence at work.
The Evolution of Bookmarking
I think bookmarking is evolving:
Stage 1: Solitary Bookmarking. In the beginning, before social bookmarking -- bookmarking was basically a selfish, solitary activity.
Stage 2: Voyeuristic Bookmarking. With the advent of del.icio.us bookmarking became not only a personal activity, but also a voyeuristic activity. One of the many interesting things about del.icio.us was the abiliity to follow what other people you were interested in were bookmarking. Later, del.ico.us added a way to share bookmarks with others -- but that has really never been the main point of del.icio.us.
Stage 3: Altruistic Bookmarking. With Twine, we're taking it further. Not only do we support the personal bookmarking and voyeuristic bookmarking use-cases, but we also support additional use-cases: bookmarking as an altruistic activity and bookmarking for discovery. In Twine we bookmark to help and inform others. By teaming up with other people around shared interests we all benefit. And we also bookmark to teach Twine to help us find more things we like.
Semantic Bookmarking
Twine is not the only company providing Stage 3 bookmarking capabilities. Others such as StumbleUpon helped to pioneer this idea, and they deserve some credit here. Another company that has made very important contributions is Digg. I think Digg's primary contribution has been around the collaborative filtering aspects of social bookmarking.
But while Twine is not the first company to do cool things with bookmarks, Twine is the only company I know of that is applying an arsenal of technologies including the Semantic Web, natural language processing, machine learning, and collective intelligence to bookmarking.
Semantic bookmarking has a lot more potential than old-fashioned bookmarking. And we think that this combination of technologies -- which includes semantics and more -- will enable us to take bookmarking further than anyone has before.
Bookmarking and Search
Bookmarks are metadata -- they describe resources on the Web. You can learn a lot about things on the Web by who bookmarks them, how they tag them, who they share them with, what comments are added etc. It's an incredibly rich dataset for learning about the Web.
Think about that for a moment. The things that people bother to collect, share and comment on are the things that really matter. It's the signal, not the noise.
The things that lots of people with particular common interests bother to bookmark, share and discuss are often the best, or at least most interesting, things about various topics. Here at Twine, we think that's a pretty fascinating opportunity.
As the Web becomes increasingly noisy, we need to find new ways to sift through the data to find the interesting, useful nuggets. Bookmarking definitely can help do that. Many future search engines will take this into account. In fact, Google is already starting to explore that. I'm sure others will too. I hope Twine can help with that.
Beyond Bookmarks
Bookmarking is not enough anymore. People need a way to collect and share ANY kind of information: documents, notes, emails, products, videos, photos, contacts, tags, collections of things, etc.
Beyond just managing and sharing their bookmarks, people need a way to manage and share anything -- it doesn't matter what kind of content it is, what matters is that it relates to their interests. Interests are more important, and there are many different ways to indicate an interest, and share content around it.
The notion of a service that is just for bookmarks, and not for any other kind of information, is old-fashioned. Bookmarks are just one of many kinds of things we need to keep track of and share on the Web. In fact, the real value comes from being able to form, share, and learn from collections that include many different types of information.
I think the era of thinking about bookmarking in isolation is over. While Twine starts with bookmarks, it includes much more than that: photos, videos, notes, emails, documents, and other kinds of data records. Ultimately, Twine is designed to be able to include an open-ended range of types of information in the future. The underlying semantic engine behind Twine makes this possible -- and while we have only exposed a tiny bit of that in the product so far, more is coming.
Imagine being able to do what people have been doing with social bookmarking, with anything -- even custom forms and data record types that you invent?
Interest Networks
The real goal of Twine is to be the best place for connecting around interests on the Web. We call this "interest networking" and I think it is the next step after social bookmarking, blogging and social networking -- really it's the next step for social media in general.
In social bookmarking tools, people focus on keeping up with bookmarks. In blogging tools they focus on authoring and keeping up with blog posts. In social networks they focus on keeping up with friends.
But what do all of these activities have in common? Answer: They are all about interests in the end. They are all special cases of keeping up with interests, sharing interests, and connecting around interests. That's why I think interest networking is the next evolution of social media. Simply put, it's the logical convergence of these different activities.
Twine and Delicious
Very soon we will be releasing the abilility to import del.icio.us bookmarks, as well as bookmarks from other places into our growing semantic graph.
By bringing your bookmarks into Twine, you can start to get more long-term value out of them. Not only does Twine give you more ways to manage them, but it also helps you share them in more ways, and it learns from them to help you discover new things.
We're not suggesting that people should stop using del.icio.us. That's not necessary. We view del.icio.us as a silo that we can integrate with and add value to, and learn from. If you use del.icio.us, Twine could provide some great added value in the future, even if you continue to use del.icio.us and many other tools as well.
Twine is still in beta and not everything is done yet -- so it's still a bit early in the process. Some of the cooler features we are working on are not yet ready to release.
But I invite you to come in and start playing with it now. And very soon you will be able to start importing bookmarks and other kinds of data, and playing with that as well.
Then, later in the year, we'll help you do even smarter things with your bookmarks, and really, with your interests... stay tuned!
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