Feds offer little help for stuck air passengers - News- msnbc.com

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A federal task force approved voluntary guidelines Wednesday for airlines and airports dealing with passengers stranded for hours on the tarmac but produced no fixed limit on how long they can be delayed before being allowed to leave planes.

Passengers who had hoped for stronger protections were left empty-handed by the guidelines.

“You have to admit that the game is still heavily weighted to business as usual,” Kate Hanni, a passenger rights advocate, told her fellow task force members before voting against adoption of the report.

A federal task force approved voluntary guidelines Wednesday for airlines and airports dealing with passengers stranded for hours on the tarmac but produced no fixed limit on how long they can be delayed before being allowed to leave planes.

Passengers who had hoped for stronger protections were left empty-handed by the guidelines.

“You have to admit that the game is still heavily weighted to business as usual,” Kate Hanni, a passenger rights advocate, told her fellow task force members before voting against adoption of the report.

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