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Word of Mouth, Insights, Customer Loyalty Biggest Benefits of Online Communities, Says New Study by Beeline Labs, Deloitte, Society for New Communications Research
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- BOSTON--(BUSINESS WIRE)--The greatest value of online communities is increasing word of mouth (35%), increasing brand awareness (28%), bringing new ideas into the organization faster (24%)
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John MacAskill added to Social Networking Software and Services, Social Media Marketing 16 months ago
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